Help & FAQs

While UnitTrak is built to manage data for multi-unit businesses of all types, it is primarily designed for the restaurant industry. Restaurant chains of all sizes manage a flood of data from many sources, with information changing frequently. Often this data must be tracked by unit, leading to volumes of spreadsheets generated across departments - often with conflicting or outdated information. UnitTrak was designed as a central hub for your unit data making access easy and allowing for new insights that only come from bringing these various data sources together.

If proper data management is a problem, UnitTrak can help! Whether you manage data for 5 or 500 units, UnitTrak is built for you.

UnitTrak is designed as a Full Lifecycle system, meaning your units are tracked from construction to closure or sale. Each step along the unit's journey includes many key data points. Beginning with our Projects module, data points include:

• Address information (including partial addresses if none exists on a new site)
• Development Milestones
• Site Attributes and Ratings
• Franchise and Ownership information
• Lease Information including terms, expirations, options and more
• Project-specific staff, vendor and contact information
• Project-specific document storage and sharing

Once a project is opened, all relevant information is transferred to our Units module where you can continue to track & update the information above for your open units while also tracking:

• Unit Sales
• Unit-specific permits & license information including expiration reminders
• Unit Repair History

Once a unit is closed or sold, additional information is recorded including:

• Closure date
• Agreement & Lease Termination Dates
• Buyer Information

Everything is archived when events occur (opening, ownership transfer, etc) for later compliance or other reporting using our UnitTrak LookBak module.

UnitTrak brings all of your data together in one central hub. The nature of multi-unit businesses such as restaurants makes data management particularly challenging and often leads to each department managing their own unit lists along with key information.

• Real Estate maintains a unit list with current lease information, key dates such as opening and ownership transfers, along with site information and ratings.
• Operations maintains a list of open units tracking staff, vendor contacts, permit & license expirations.
• Accounting also maintains a list of open and closed units to track current and historical sales and performance of each unit.

As units are opened, closed and transferred, it's very common for these lists to become outdated and out of alignment with each other, making cross-department reporting a difficult and inaccurate process.

UnitTrak's cloud-based architecture ensures that all of your departments are working from the same accurate roster of unit and project data, while our unique structure brings these key data points together for insightful reporting and deeper analysis.